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General questions:
Discover the basics of WordPress themes, including their importance for creating a unique web presence, compatibility with the latest WordPress version, usage of demo content, and assistance for theme installation.
Ask Tom is an all-in-one, AI-powered customer support platform built to streamline communication between businesses and their customers. It combines live chat, an AI agent, chatbot automation (Flows), a help desk, and lead-generation tools to enhance engagement and deliver seamless support.
Designed for omnichannel use, Ask Tom integrates effortlessly with websites, social media, and email, enabling businesses to provide instant assistance while automating responses to common inquiries. Its AI-driven features improve efficiency, resolve a high volume of requests, reduce support workload, and drive revenue growth.
Trusted by businesses of all sizes, Ask Tom powers real-time customer service, automated workflows, and sales growth, making it an indispensable tool for modern support teams.
Improve sales with Ask Tom Live Chat.
Proactively engage visitors, upsell products, and capture leads—all in real time.
Automate conversations with Flows and our AI Agent Tom for fast, accurate, AI-powered support anytime, anywhere.
You can estimate your potential ROI using our ROI calculator. However, the actual return on investment from Ask Tom and its AI agent, Tom, can vary based on factors such as your industry, specific use case, implementation strategy, and how effectively the chatbot meets your business goals.
To gauge ROI accurately, it’s important to consider key metrics like customer satisfaction, engagement, conversion rates, and operational efficiency. If you have specific goals or data points, our team can provide personalized guidance to help you assess the impact.
Ask Tom centralizes customer support in one platform.
Chat in real time, automate responses, and manage tickets with AI-powered efficiency.
Integrations with Shopify, WordPress, WhatsApp, and Messenger keep your customers connected, while AI handles up to 85% of inquiries, reducing workload, boosting sales, and improving satisfaction.
Features:
Learn about using our themes on client websites, customizing theme code and design, renewal of theme licenses, restrictions on license transfers, and compatibility with self-hosted sites.
Ask Tom is an all-in-one customer support platform featuring a help desk with advanced capabilities, including ticket filtering, priority management, automated routing, and the ability to convert conversations into tickets, among other powerful tools.
Ask Tom offers two powerful chatbots for customer support.
Flows automates questions, cart recovery, cross-selling, and post-purchase processes.
Tom, our AI agent, resolves up to 85% of inquiries automatically, delivering fast, accurate, and scalable support.
Ask Tom offers two types of chatbot solutions: Flows and Tom.
Flows is a rules-based chatbot that lets you automate responses and actions, such as answering common questions, recovering abandoned carts, and managing post-purchase processes.
Tom is a conversational AI agent capable of delivering accurate, human-like responses, grounded in your knowledge base and FAQs, providing scalable, intelligent support for customer inquiries.
Account:
Explore the support and updates that come with your theme purchase, including the duration of access, the type of support offered, how to seek assistance for theme-related issues.
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Sign up for our waitlist and be among the first to try next-gen AI customer support.
Ask Tom offers plans for businesses of all sizes—free forever or paid for advanced features.
Start with the free plan (10 operators, 50 conversations/month, basic chatbot flows) and try all premium features with a 7-day trial.
Unlock AI chatbots, automation, and integrations with paid plans to boost efficiency, scale support, and engage customers.
Ask Tom's free plan includes 10 operators, 50 conversations, and 100 Flows visitors per month.
Paid plans unlock higher limits, unlimited chatbot interactions, advanced AI, and premium integrations.
Upgrade anytime to remove limits and access more powerful features—find your plan on the pricing page.
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